Privacy Policy
Effective Date: January 1, 2025
Zika Risk ("we," "our," or "us") provides threat intelligence software, security consulting, executive protection, training programs, and risk advisory services. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us or engage our services.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and business details when you reach out via our contact form, qualification forms, or email
- Qualification Form Data: Professional organization, security advisory needs, situational details, urgency level, and budget awareness when you submit a service qualification form
- Service-Related Information: Details about your security needs, travel itineraries, threat assessments, and other information necessary to provide consulting services
- Payment Information: Billing details when you purchase services (processed securely through third-party payment processors)
- Communication Records: Correspondence via email, phone, or in-person meetings related to service delivery and inquiries
- Exit-Intent Data: Email address and service type when you engage with exit-intent modals on service pages
How We Use Your Information
We use the information we collect to:
- Provide executive protection, security consulting, and risk advisory services
- Provide access to Sentinel AI platform, threat maps, and other software tools
- Deliver online training courses and tactical training programs
- Conduct threat assessments, digital resilience audits, and security planning
- Evaluate service qualification requests and determine engagement fit
- Send custom quotes and service proposals for qualified opportunities
- Communicate with you about service requests, scheduling, and deliverables
- Process payments for services rendered
- Follow up on service inquiries and exit-intent form submissions
- Comply with legal and contractual obligations
- Improve our services and client experience
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- Service Providers: Vetted third-party contractors (e.g., payment processors, secure communication platforms) who assist in service delivery under strict confidentiality agreements
- Legal Compliance: When required by law, court order, or legal process
- Protection of Rights: To protect our rights, safety, or property, or that of our clients
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encrypted communication channels for sensitive discussions
- Secure storage of client records with restricted access
- Regular security audits and protocol reviews
- Confidentiality agreements with all personnel and contractors
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Service-related records are typically retained for 7 years in accordance with professional standards and legal requirements.
Qualification form and inquiry data is retained for up to 2 years to allow for follow-up opportunities, unless you request deletion sooner. Upon request, all personal information can be deleted except where legally required to be retained.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for future communications and be removed from follow-up inquiry lists
- Opt out of promotional or follow-up emails related to service inquiries
To exercise these rights or to unsubscribe from follow-up communications, contact us at zika@zikarisk.com.
Cookies and Tracking
Our website does not use cookies or tracking technologies. We do not collect analytics data, and we do not track your browsing behavior.
Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Zika Risk
Email: zika@zikarisk.com
Location: Los Angeles, CA